Privacy Policy

Crosstech Ltd is committed to safeguarding the privacy of our website visitors. In this policy, we explain how we will handle your personal data.

Crosstech Ltd is registered in the United Kingdom at Unit 64 Octavia House, 213 Townmead Rd, SW6 2FH (registration number: 14605441).

Our Data Protection officer is Cristina Guglielmoni.
Email address: crosstechltdoffice@gmail.com

1. How we use your personal data

We may use certain types of data as outlined below. The legal basis for this processing is consent.

2. Usage data

We may process data on how you use of our website and services (“usage data“). This may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views,

website navigation paths, the timing, frequency and pattern of your service use. The usage data is obtained via our analytics tracking system (Google Analytics). This may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing are our legitimate interests, namely monitoring and improving our website and services.

3. Account data

We may process your account data (“account data“). This may include your name, email address, phone number, and delivery address. You are the source of the account data. It may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

4. Publication data

We may process information that you post for publication on our website or through our services (“publication data“). This publication data may be processed for the purposes of enabling such publication and administering our website and services.

5. Prole data

We may process your information included in your personal prole on our website (“profile data“). This may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interest, namely the proper administration of our website and business.

6. Enquiry data

We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). This may be processed for the purposes of oering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

7. Correspondence data

We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing are our legitimate interests, namely the proper administration of our website and business and communications with users.

We do not collect any sensitive personal information such as your ethnicity, trade unions, sexual life, health, political slants or criminal history.

4 How we share information with third-party

We do not sell, resell, lease or license your personal information to any third parties. However, in using third party applications such APIs and software platforms, we may work with data providers who carry out functions that allow Crosstech ltd to enhance the services we provide. This may be necessary so that we can process information which enables us to provide you the services that you consent to.

Crosstech Ltd may carry advertising from third party in the form of display ads in products such as the newsletters. We will take care not to pass on your details to them for marketing purposes. Please do not subscribe to these products if you do not wish to receive third-party advertising. You may unsubscribe at any time.

5 Your rights

Below is a summary of the rights you are entitled to under the data protection law. Not all details are covered, so please take care to keep updated with the most relevant laws from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectication;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

If you would like more information on these rights, please visit https://ico.org.uk/for-the-public.

You may exercise any of your rights in relation to your personal data by emailing us at crosstechltdoffice@gmail.com